SUPERVISOR OF COLLECTION ACTIVITIES AND DATA ENTRY - SINGLE BENEFICIARY (RUB) REGISTER, Port-au-Prince, Haiti

SUPERVISOR OF COLLECTION ACTIVITIES AND DATA ENTRY - UNIQUE RECORD OF BENEFICIARIES (RUB)

Location: Port-au-Prince, HAITI

Application Deadline: 07-Nov-13

Additional CategoryPoverty Reduction

Type of Contract: Individual Contract

Post Level: National Consultant

Required languages: English

Starting Date: (date When the selected candidate is expected to start) 12-Nov-2013

Background

Marked in the Haitian Government will fight extreme poverty, social protection strategy Ede Pep was launched to reduce the extreme poverty that affects about 56% of the Haitian population. This strategy includes a series of public interventions that provide protection to all vulnerable populations throughout their life cycle. Interventions are implemented through the collaboration of several public institutions. The Ede Pep goal is to enable beneficiaries out of their condition of extreme poverty and long-term investment in human capital development and economic inclusion of these people.

Under Pep Ede, the household is receiving the basic unit of government intervention so that any intervention has a synergistic effect on the entire family unit. Thus, the creation of a Single Registry of Beneficiaries (RUB) which allows to identify and select the households living in extreme poverty is a priority to ensure the objectivity and transparency of operations and better manage scarce resources public to the poorest households. The Government of Haiti and begins a process of building a single database of beneficiaries with technical support from UNDP to take advantage of its extensive network of experts at regional and international level in the field of social protection. The register will facilitate a more integrated management of social assistance, a more appropriate targeting of programs, the adoption of a unified approach to social protection, and economic analysis and proper monitoring of policies.

It is in this context that UNDP seeks to recruit supervisors collection and data entry as part of the implementation of RUB with proven experience in managing teams and in the implementation and coordination of household surveys .

Duties and Responsibilities

Under the supervision of specialist "Poverty Reduction" UNDP (or his / her replacement / e) Program, supervisors of activities RUB missions have the following main tasks:

• Ensure the quality of the collection provides oversight through the following activities:
• Supervise field investigators during missions data collection;
• Coding questionnaires;
• Data entry;
• Support other tasks related to the implementation of the RUB investigation if necessary.

Competencies

Corporate Competencies:

• Demonstrates integrity and impartiality;
• Promotes the vision, mission and strategic goals of UNDP;
• Demonstrate sensitivity and adaptability in culture, gender, religion, race, nationality and age.

Organizational skills:

• Ability to work under pressure of deadlines and results demonstrating initiative, dynamism and proactivity;
• Ability and interest to work in a team in a multicultural environment.

Managerial skills:

• Show its ability to focus on impact and results;
• Show its capabilities in the transfer of technical knowledge.

Required Skills and Experience

Education:

• University degree (License minium level) in social sciences, project management, or related field.

Experience:

• Minimum 2 years of relevant experience;
• Proven track record in team management and supervision;
• Experience in conducting and coordinating investigations households will be considered an asset.

Languages:

• E xcellente control of Haitian Creole and French written and spoken.

SUPERVISOR OF COLLECTION ACTIVITIES AND DATA ENTRY - SINGLE BENEFICIARY (RUB) REGISTER, Port-au-Prince, Haiti

SUPERVISOR OF COLLECTION ACTIVITIES AND DATA ENTRY - UNIQUE RECORD OF BENEFICIARIES (RUB)

Location: Port-au-Prince, HAITI

Application Deadline: 07-Nov-13

Additional CategoryPoverty Reduction

Type of Contract: Individual Contract

Post Level: National Consultant

Required languages: English

Starting Date: (date When the selected candidate is expected to start) 12-Nov-2013

Background

Marked in the Haitian Government will fight extreme poverty, social protection strategy Ede Pep was launched to reduce the extreme poverty that affects about 56% of the Haitian population. This strategy includes a series of public interventions that provide protection to all vulnerable populations throughout their life cycle. Interventions are implemented through the collaboration of several public institutions. The Ede Pep goal is to enable beneficiaries out of their condition of extreme poverty and long-term investment in human capital development and economic inclusion of these people.

Under Pep Ede, the household is receiving the basic unit of government intervention so that any intervention has a synergistic effect on the entire family unit. Thus, the creation of a Single Registry of Beneficiaries (RUB) which allows to identify and select the households living in extreme poverty is a priority to ensure the objectivity and transparency of operations and better manage scarce resources public to the poorest households. The Government of Haiti and begins a process of building a single database of beneficiaries with technical support from UNDP to take advantage of its extensive network of experts at regional and international level in the field of social protection. The register will facilitate a more integrated management of social assistance, a more appropriate targeting of programs, the adoption of a unified approach to social protection, and economic analysis and proper monitoring of policies.

It is in this context that UNDP seeks to recruit supervisors collection and data entry as part of the implementation of RUB with proven experience in managing teams and in the implementation and coordination of household surveys .

Duties and Responsibilities

Under the supervision of specialist "Poverty Reduction" UNDP (or his / her replacement / e) Program, supervisors of activities RUB missions have the following main tasks:

• Ensure the quality of the collection provides oversight through the following activities:
• Supervise field investigators during missions data collection;
• Coding questionnaires;
• Data entry;
• Support other tasks related to the implementation of the RUB investigation if necessary.

Competencies

Corporate Competencies:

• Demonstrates integrity and impartiality;
• Promotes the vision, mission and strategic goals of UNDP;
• Demonstrate sensitivity and adaptability in culture, gender, religion, race, nationality and age.

Organizational skills:

• Ability to work under pressure of deadlines and results demonstrating initiative, dynamism and proactivity;
• Ability and interest to work in a team in a multicultural environment.

Managerial skills:

• Show its ability to focus on impact and results;
• Show its capabilities in the transfer of technical knowledge.

Required Skills and Experience

Education:

• University degree (License minium level) in social sciences, project management, or related field.

Experience:

• Minimum 2 years of relevant experience;
• Proven track record in team management and supervision;
• Experience in conducting and coordinating investigations households will be considered an asset.

Languages:

• E xcellente control of Haitian Creole and French written and spoken.

SUPERVISOR OF COLLECTION ACTIVITIES AND DATA ENTRY - SINGLE BENEFICIARY (RUB) REGISTER, Port-au-Prince, Haiti

SUPERVISOR OF COLLECTION ACTIVITIES AND DATA ENTRY - UNIQUE RECORD OF BENEFICIARIES (RUB)

Location: Port-au-Prince, HAITI

Application Deadline: 07-Nov-13

Additional CategoryPoverty Reduction

Type of Contract: Individual Contract

Post Level: National Consultant

Required languages: English

Starting Date: (date When the selected candidate is expected to start) 12-Nov-2013

Background

Marked in the Haitian Government will fight extreme poverty, social protection strategy Ede Pep was launched to reduce the extreme poverty that affects about 56% of the Haitian population. This strategy includes a series of public interventions that provide protection to all vulnerable populations throughout their life cycle. Interventions are implemented through the collaboration of several public institutions. The Ede Pep goal is to enable beneficiaries out of their condition of extreme poverty and long-term investment in human capital development and economic inclusion of these people.

Under Pep Ede, the household is receiving the basic unit of government intervention so that any intervention has a synergistic effect on the entire family unit. Thus, the creation of a Single Registry of Beneficiaries (RUB) which allows to identify and select the households living in extreme poverty is a priority to ensure the objectivity and transparency of operations and better manage scarce resources public to the poorest households. The Government of Haiti and begins a process of building a single database of beneficiaries with technical support from UNDP to take advantage of its extensive network of experts at regional and international level in the field of social protection. The register will facilitate a more integrated management of social assistance, a more appropriate targeting of programs, the adoption of a unified approach to social protection, and economic analysis and proper monitoring of policies.

It is in this context that UNDP seeks to recruit supervisors collection and data entry as part of the implementation of RUB with proven experience in managing teams and in the implementation and coordination of household surveys .

Duties and Responsibilities

Under the supervision of specialist "Poverty Reduction" UNDP (or his / her replacement / e) Program, supervisors of activities RUB missions have the following main tasks:

• Ensure the quality of the collection provides oversight through the following activities:
• Supervise field investigators during missions data collection;
• Coding questionnaires;
• Data entry;
• Support other tasks related to the implementation of the RUB investigation if necessary.

Competencies

Corporate Competencies:

• Demonstrates integrity and impartiality;
• Promotes the vision, mission and strategic goals of UNDP;
• Demonstrate sensitivity and adaptability in culture, gender, religion, race, nationality and age.

Organizational skills:

• Ability to work under pressure of deadlines and results demonstrating initiative, dynamism and proactivity;
• Ability and interest to work in a team in a multicultural environment.

Managerial skills:

• Show its ability to focus on impact and results;
• Show its capabilities in the transfer of technical knowledge.

Required Skills and Experience

Education:

• University degree (License minium level) in social sciences, project management, or related field.

Experience:

• Minimum 2 years of relevant experience;
• Proven track record in team management and supervision;
• Experience in conducting and coordinating investigations households will be considered an asset.

Languages:

• E xcellente control of Haitian Creole and French written and spoken.

SUPERVISOR OF COLLECTION ACTIVITIES AND DATA ENTRY - SINGLE BENEFICIARY (RUB) REGISTER, Port-au-Prince, Haiti

SUPERVISOR OF COLLECTION ACTIVITIES AND DATA ENTRY - UNIQUE RECORD OF BENEFICIARIES (RUB)

Location: Port-au-Prince, HAITI

Application Deadline: 07-Nov-13

Additional CategoryPoverty Reduction

Type of Contract: Individual Contract

Post Level: National Consultant

Required languages: English

Starting Date: (date When the selected candidate is expected to start) 12-Nov-2013

Background

Marked in the Haitian Government will fight extreme poverty, social protection strategy Ede Pep was launched to reduce the extreme poverty that affects about 56% of the Haitian population. This strategy includes a series of public interventions that provide protection to all vulnerable populations throughout their life cycle. Interventions are implemented through the collaboration of several public institutions. The Ede Pep goal is to enable beneficiaries out of their condition of extreme poverty and long-term investment in human capital development and economic inclusion of these people.

Under Pep Ede, the household is receiving the basic unit of government intervention so that any intervention has a synergistic effect on the entire family unit. Thus, the creation of a Single Registry of Beneficiaries (RUB) which allows to identify and select the households living in extreme poverty is a priority to ensure the objectivity and transparency of operations and better manage scarce resources public to the poorest households. The Government of Haiti and begins a process of building a single database of beneficiaries with technical support from UNDP to take advantage of its extensive network of experts at regional and international level in the field of social protection. The register will facilitate a more integrated management of social assistance, a more appropriate targeting of programs, the adoption of a unified approach to social protection, and economic analysis and proper monitoring of policies.

It is in this context that UNDP seeks to recruit supervisors collection and data entry as part of the implementation of RUB with proven experience in managing teams and in the implementation and coordination of household surveys .

Duties and Responsibilities

Under the supervision of specialist "Poverty Reduction" UNDP (or his / her replacement / e) Program, supervisors of activities RUB missions have the following main tasks:

• Ensure the quality of the collection provides oversight through the following activities:
• Supervise field investigators during missions data collection;
• Coding questionnaires;
• Data entry;
• Support other tasks related to the implementation of the RUB investigation if necessary.

Competencies

Corporate Competencies:

• Demonstrates integrity and impartiality;
• Promotes the vision, mission and strategic goals of UNDP;
• Demonstrate sensitivity and adaptability in culture, gender, religion, race, nationality and age.

Organizational skills:

• Ability to work under pressure of deadlines and results demonstrating initiative, dynamism and proactivity;
• Ability and interest to work in a team in a multicultural environment.

Managerial skills:

• Show its ability to focus on impact and results;
• Show its capabilities in the transfer of technical knowledge.

Required Skills and Experience

Education:

• University degree (License minium level) in social sciences, project management, or related field.

Experience:

• Minimum 2 years of relevant experience;
• Proven track record in team management and supervision;
• Experience in conducting and coordinating investigations households will be considered an asset.

Languages:

• E xcellente control of Haitian Creole and French written and spoken.

NATIONAL CONSULTANT - REVIEW OF GOVERNANCE SYSTEMS AND OPERATIONAL PRACTICES IN GRL & GKKL LANDSCAPES - SOUTHERN CIRCUIT OF TANZANIA, Ruaha National Park, Tanzania

NATIONAL CONSULTANT: REVIEW OF GOVERNANCE SYSTEMS AND OPERATIONAL PRACTICES IN GRL & GKKL LANDSCAPES; SOUTHERN CIRCUIT OF TANZANIA

Location : Ruaha National Park, TANZANIA

Application Deadline : 08-Nov-13

Additional Category Environment and Energy

Type of Contract : Individual Contract

Post Level : National Consultant

Languages Required : English

Duration of Initial Contract : 35 working days which will be spread over the duration of 3 months

Expected Duration of Assignment : 35 working days which will be spread over the duration of 3 months

Background

The Global Environment Facility (GEF) in collaboration with UNDP has committed funds to support strengthening the Protected Area Networks in Southern Tanzania; by implementing measures that will contribute to improving the effectiveness of National Parks in addressing threats to biodiversity conservation. This project aims at creating a coordinated landscape management approach in the Greater Ruaha landscape (GRL) and Greater Kitulo-Kipengere landscape (GKKL) to serve as a shield against human-induced pressures on southern Tanzania's threatened biodiversity.

In addition, the project will provide planned, targeted and effective support to the operational capacity of core protected areas within those landscapes. These two landscapes will be managed for the conservation of biodiversity and landscape values, including aligned revenue generation opportunities and enhanced economic performance, for ecosystem services (which are better managed at landscape level) for optimum ecosystem functioning, and for sustainable protected area management.

Duties and Responsibilities

• Analysis of the governance framework for PA management, including clarification of existing roles and mandates of different government institutions as well as other entities; a preliminary assessment of the suitability of different potential PA management models (community co-management; private sector involvement; PA Boards; other stakeholders; participatory planning, etc.) in GRL and GKKL landscapes; and recommendations of priorities and strategies for how the project can improve the PA landscape governance framework.
• Analysis of the institutional operational practices for effective land use for economic development and biodiversity conservation and their capacity, focusing particularly on existing mechanisms for empowerment, planning, monitoring and regulation of biodiversity conservation as it relates to Protected Areas, land management and livelihoods support systems; and, recommendations for the project.
• Review of PA system, institutional management structure and operational practices including reporting, decision making functions and financial flows as well as analysis of existing institutional frameworks against coordination, conservation and sustainable development objectives.
• Identify needs and opportunities for strengthening operational capacities of the institutions that will support project implementation on planning, monitoring and regulation at each level. Make recommendations on project strategies for capacity development in these areas, including an implementation strategy for the effective governance at the landscape level.
• Assessment of existing landscape management plans and identify gaps and recommendations on measures for strengthening and rationalising management and institutional arrangements. Capacity assessment and capacity development strategy for PA management i.e. identify needs and opportunities for strengthening capacity of the institutions on planning, monitoring and regulation at each level; make recommendations on project strategies for capacity development in these areas; including an implementation strategy for the effective governance at the landscape level.
• Analysis of governance and organisation at community level and , focusing particularly on existing mechanisms for planning, monitoring and regulation of PAs and biodiversity resources, effective participation in the tourism business, and their effectiveness; and, recommendations for the project. Analysis of civil society organisations, their capacity in terms of resources and their governance and organization, particularly effectiveness in relation to biodiversity conservation and livelihood support systems; and, recommendations for the project.
• Identification of needs and opportunities for strengthening biodiversity management and livelihood support systems in the GRL and GKKL ecosystem in tandem, and at each of the above levels.
• Development of recommendations of how these can be improved, how to set up an effective governance system for the effective conservation of biodiversity in the GRL and GKKL ecosystem in tandem with improving livelihoods of the communities in the landscapes for the long term sustainable economic development and survival of biodiversity.
• Lessons learned on operational practices implemented in other regional and global institutions, positive and negative.

Competencies

• Expertise and proven understanding of the governance framework for Protected Areas management in Tanzania
• Strong research and analysis skills
• Proven ability to plan, organize and effectively implement activities.
• Ability to coordinate and work in teams, as well as in complex environments.
• Proven experience in participatory processes, and in facilitating dialogue between Government, Development partners, private sector and civil society.
• Strong communication and advocacy skills.
• Understanding of UNDP/GEF functioning and reporting procedures.
• Understanding of landscape conservation and land use planning and management
• Encourages the application of new approaches and promotes their use in different situations

Required Skills and Experience

• At least Masters Degree or equivalent in environment and natural resources management, economics or natural sciences with experience in research, Natural resources planning & implementation, Natural Resources Conservation, Environmental Management or a related discipline; with 10 years of proven experience in policy analysis, landscape management and institutional capacity building. Exposure to landscape based management systems and their development.
• Strong understanding of both protected areas and biodiversity mainstreaming concepts in particular in relation to landscape management, alternative livelihoods and community based natural resources.
• Fluency in English and Kiswahili required.

PROGRAMME ANALYST - INCLUSIVE DEVELOPMENT, Buenos Aires, Argentina

Deadline : 03-Nov-13

Type of Contract : FTA Local

Post Level : NO-B

Languages Required :English Spanish

Background

Under the guidance and direct supervision of the Programme Coordinator and indirect supervision of the Deputy Resident Representative, the Programme Analyst is responsible for the area of Inclusive Development. She/He defines the Cluster´s strategy, actively pursues resources mobilization through the development of strategic partnerships with government, establishes and monitors the Cluster´s annual workplan and staff assigned to the group. The Programme Analyst analyzes political, social and economic trends and leads formulation, management and evaluation of programme activities within his/her portfolio, provides policy advice services.

The Programme Analyst supervises and leads the programme support staff, coordinates activities of the projects' staff. The Programme Analyst works in close collaboration with the operations team, programme staff in other UN Agencies, UNDP HQs staff and Government officials, technical advisors and experts, multi-lateral and bi-lateral donors and civil society ensuring successful UNDP programme implementation.

Duties and Responsibilities

• Implementation of programme strategies;
• Management of the CO programme;
• Creation of strategic partnerships and implementation of the resource mobilization strategy ;
• Provision of top quality policy advice services to the Government and facilitation of knowledge building and management.

Ensures implementation of programme strategies focusing on achievement of the following results:

• Thorough analysis and research of the political, social and economic situation in the country and preparation of substantive inputs to CCA, UNDAF and other documents;
• Identification of areas for support and interventions within the thematic/sectoral areas assigned;
• CO business processes mapping and preparation of the content of internal Standard Operating Procedures in Results Management.

Ensures effective management of the CO programme within the thematic/sectoral areas assigned focusing on quality control from formulation to implementation of the country programme achieving the following results:

• Effective application of RBM tools, establishment of management targets (BSC) and monitoring achievement of results;
• Design and formulation of CO programme within the area of responsibility, translating UNDP's priorities into local interventions. Coordination of programme implementation with the executing agencies. Introduction of performance indicators/ success criteria, cost recovery, targets and milestones;
• Initiation of a project, presentation of the project to PAC, entering project into Atlas ( in small offices), finalization of contribution agreement; determination of required revisions; coordination of the mandatory and budget re-phasing exercises, closure of projects through review. Programme Analyst can perform functions of Manager Level 1 in Atlas for POs and vouchers approval, participates in recruitment processes for projects;
• Financial and substantive monitoring and evaluation of the projects, identification of operational and financial problems, development of solutions. Participation in audit of NIM projects;
• Follow up on audit recommendations. All exceptions are timely reported;
• Aggregate reports are regularly prepared on activities, outputs and outcomes. Preparation of donor reports.

Ensures creation of strategic partnerships and implementation of the resource mobilization strategy in cooperation with the Management Support and Business Development Team focusing on achievement of the following results: focusing on achievement of the following results:

• Development of partnerships with the UN Agencies, IFI's, government institutions, bi-lateral and multi-lateral donors, private sector, civil society in the specific thematic areas based on strategic goals of UNDP, country needs and donors' priorities;
• Analysis and research of information on donors, preparation of substantive briefs on possible areas of cooperation, identification of opportunities for initiation of new projects, active contribution to the overall office effort in resource mobilization.

Ensures provision of top quality advisory services and facilitation of knowledge building and management focusing on achievement of the following results:

• Identification of sources of information related to policy-driven issues. Identification and synthesis of best practices and lessons learnt directly linked to programme country policy goals;
• Support to development of policies and institutions that will address the country problems and needs in collaboration with the Government and other strategic partners;
• Sound contributions to knowledge networks and communities of practice;
• Represents the country office in meetings, seminars, discussion groups and other events dealing with the area concerned;
• Prepares presentation and other briefing materials for Senior Management on relevant issues about his/her thematic area;
• Organization of trainings for the operations/ projects staff on programme issues.

Competencies

Advocacy/Advancing A Policy-Oriented Agenda

• Identifies and communicates relevant information for a variety of audiences for advocating UNDP's mandate.

Results-Based Programme Development and Management

• Assesses project performance to identify success factors and incorporates best practices into project work;
• Researches linkages across programme activities to identify critical points of integration;
• Monitors specific stages of projects/programme implementation;
• Analyzes country situation to identify opportunities for project development;
• Participates in the formulation of project proposals and ensures substantive rigor in the design and application of proven successful approaches and drafts proposals accordingly.

Building Strategic Partnerships

• Maintains an established network of contacts for general information sharing and to remain up-to-date on partnership related issues;
• Analyzes and selects materials for strengthening strategic alliances with partners and stakeholders.

Innovation and Marketing New Approaches

• Generates new ideas and proposes new, more effective ways of doing things;
• Documents and analyses innovative strategies/best practices/new approaches;
• Analyzes information/databases on potential and actual donors;
• Develops a database of project profiles. Identifies opportunities for project proposals for presentation to donors;

Promoting Organizational Learning and Knowledge Sharing

• Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things;
• Documents and analyses innovative strategies and new approaches.

Job Knowledge/Technical Expertise

• Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position;
• Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks;
• Strives to keep job knowledge up-to-date through self-directed study and other means of learning;
• Demonstrates good knowledge of information technology and applies it in work assignments;
• Demonstrates in-depth understanding and knowledge of the current guidelines and project management tools and utilizes these regularly in work assignments.

Global Leadership and Advocacy for UNDP's Goals

• Identifies and communicates relevant information for advocacy for UNDP's goals for a variety of audiences;
• Identifies and takes advantage of opportunities for advocating for UNDP's mandate.

Client Orientation

• Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion;
• Organizes and prioritizes work schedule to meet client needs and deadlines;
• Anticipates client needs and addresses them promptly.

Required Skills and Experience

Education:

• Master's Degree or equivalent in Business Administration, Public Administration, Economics, Political Sciences, Social Sciences or related field.

Experience:

• Minimum 2 years of relevant experience at the national or international level in providing management advisory services, hands-on experience in design, monitoring and evaluation of development projects;
• Experience in the usage of computers and office software packages, experience in handling of web based management systems.

Language Requirements:

• Fluency in Spanish and English.

Application procedure:

• Download, fill and sign the P11 - Personal History Form http://www.undp.org.ar;
• The system will be prompted to upload a file on the next page after 'submit' application;
• UNDP will not process applications without P11 properly uploaded.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

Human Resources Analyst, OHR Service Delivery, New York

HR ANALYST, OHR SERVICE DELIVERY

Location : New York, UNITED STATES OF AMERICA

Application Deadline : 24-Oct-13

Type of Contract : FTA International

Post Level : P-2

Languages Required :English

Starting Date : (date when the selected candidate is expected to start) 19-Nov-2013

Duration of Initial Contract : One Year

Expected Duration of Assignment : One Year (Renewable)

Background

UNDP's Strategic Plan 2014-2017 sets the scene for greater institutional effectiveness through improved management of financial and human resources in pursuit of results in a way which is sustainable within projected resources flows. This includes a new business model that promotes business development in order to strengthen UNDP's substantive relevance and demand for its services. Furthermore, in a resource constrained environment, UNDP's long-term financial sustainability calls for innovative thinking coupled with expanding the partnership base, mobilizing resources and generating revenue.

Within this context, the Office of Human Resources (OHR) in general and Staff Administration Services (SAS) in particular has extended the wide range of HR services beyond UNDP's workforce to a number of other UN organizations on a reimbursable basis, generating revenue to OHR's Reimbursable Services Funds on the basis of cost recovery with nine signed Service Level Agreements (SLAs). Currently serving a human resources base of approximately 31,000 UN personnel, SAS in Copenhagen, Denmark, is a Centre of Excellence with a ten year legacy of providing HR Services to the UN system. Furthermore, UNDP offers its expansive online learning management services to over 15,000 users from across the UN system. Recognizing this opportunity in the context of the new business model, OHR is exploring opportunities to further develop the concept of services offered to UN organizations with clear performance indicators and financially profitable targets. This includes exploring the scope of the service portfolio beyond the current UN organizations.

To meet this objective, OHR has established the position of HR Analyst, OHR Service Delivery. In close collaboration with the Chief, Strategic Planning, the incumbent of the post will be responsible for reviewing, analyzing and planning business development opportunities, operations and finances and support the ongoing efforts to further reinforce OHR's Service Delivery Model. Focus will lie on strengthening the current business model with a view to exploring and developing ways in which it would become more strategic towards ensuring that this growth opportunity is fully harnessed and leveraged in the interest of UNDP's financial sustainability objective.

Duties and Responsibilities

Summary of key functions:

• Reviewing and analyzing business development opportunities for OHR;
• Under the guidance of the supervisor, Chief, Strategic Planning, support the development of a strategic business model for OHR's Service Delivery Model as well as a marketing and communications plan;
• Collection and analysis of internal and external data, as well as assisting in the development of metrics to support OHR Service Delivery;
• Serve as focal point for potential new clients and serve as primary liaison with designated HR Service Delivery Focal Points to track client satisfaction;
• Participate in the implementation of various organizational effectiveness initiatives interventions, under the guidance of the Chief, Strategic Planning.

Reviewing and analysing and business development opportunities:

• Working with Operations Advisor, OHR and Chief, Strategic Planning assist in further developing current services portfolio of OHR beyond existing channels such as Staff Administration and Learning Services;
• Contribute to the development of a maturity model for UNDP's approach to HR service delivery working closely with the Operations Adviser, OHR;
• Analysing and developing plans together with responsible managers to ensure each services portfolio has strategic operational and finance plans to enable implementation and develop a framework for capturing this information consistently.

Devising a strategic marketing and communications plan for OHR's Service Delivery Model:

• Contribute to design of a framework for HR Service Delivery which maximises synergies of all service offerings within OHR in close collaboration with the Operations Adviser, OHR;
• Develop a marketing strategy for HR Service Delivery in close collaboration with the Chief, Strategic Planning and OHR Communications Specialist;
• Develop communications and marketing tools for addressing potential new client needs as a basis for standard as well as customised offerings. In close collaboration with OHR colleagues contribute to cultivating a client centric organisation that is conducive to high productivity.

Collection and analysis of internal and external data, as well as development of metrics to optimise the business case for HR Service Delivery:

• Conduct research on strategic HR matters to identify trends and risks in global HR management with particular focus on best practices in global service delivery;
• Conducts and presents research findings of external and internal best practices in global shared services to support the business case for HR service delivery;
• Participates in best practices sharing and benchmarking with other HR Organizations worldwide, including UN common system, public and private sector.

Serve as focal point for potential new clients and primary liaison with HR Service Delivery Focal Points to ensure alignment:

• Act as focal point for all matters pertaining to the business development side of HR Service Delivery;
• Coordinate and attend new client meetings as appropriate;
• Serve as focal point for potential new clients and primary liaison with designated HR Service Delivery Focal Points to ensure alignment.

Participate in the implementation of various organizational effectiveness interventions, under the guidance of the Chief, Strategic Planning:

• Contribute to the implementation of corporate and OHR project activities with appropriate project partners. e.g. UNDP Strategic Plan, UNDP People Strategy;
• Contribute to the continuous evaluation of the impact of new OHR initiatives and programmes as designated.

Impact of Results

The work of the HR Analyst, Resource Mobilization entails working in collaboration with OHR colleagues to support the implementation of UNDP's Strategic Plan and its vision. In particular the incumbent will work with the Chief, Strategic Planning, the Operations Advisor OHR and the OHR Communications Specialist and be the focal point for developing UNDP's market exploration and engagement strategy to become the UN HR Service Deliverer of Choice. The anticipated impact of this role is significant in terms of potential revenue gains for OHR as well as in the strengthening of existing partnerships and creation of new ones.

Competencies

Functional Competencies:

Promoting Organizational Change and Development

Assisting the individuals to cope with change

• Develops communications and programmes to assist business units in their adaptation to changing environment;
• Provides counseling and coaching to colleagues who are dealing with change Assists in the development of policies, communications, and change strategies;
• Performs appropriate work analysis and assists in redesign to establish clear standards for implementation.

Strategic Alignment of Management Practice:

Identifying best practice, analyzing information

• Gathers and analyzes information on best practices in the relevant management practice in his/her area of responsibility within and outside the UN System (for UN coordination) and makes recommendations on their application;
• Understands the organizational structure, knows key functional and operational areas of organizational units and delivers management systems and services according to their unique requirements;
• Gathers and analyzes management information to meet current and future organizational priorities and goals;
• Establishes and uses contacts throughout the organization to ensure increased understanding of policies and practices in supporting organizational goals.

Innovation and Marketing of New Approaches:

Level 2: Developing new approaches

• Seeks a broad range of perspectives in developing project proposals;
• Generates for regional and innovative ideas and effective solutions to problems;
• Looks at experience critically, drawing lessons, and building them into the design of new approaches;
• Identifies new approaches and promotes their use in other situations;
• Documents successes and uses them to project a positive image;
• Creates an environment that fosters innovation and innovative thinking;
• Makes the case for innovative ideas from the team with own supervisor.

Design and Implementation of Management Systems:

Designing and implementing management system

• Carries out research into existing systems to identify best practice and make recommendations to management on applicability to UNDP;
• Refine and enhances existing systems by leading and coordinating systems development;
• Makes recommendations regarding design or operation of systems or programmes within organizational units
• Identifies and recommends remedial measures to address problems in systems design or implementation;
• Conducts system assessment to improve development of systems design and operation.

Building Strategic Partnerships

Maintaining a network of contacts

• Maintains an established network of contacts for general information sharing and to remain up-to-date on partnership related issues;
• Analyzes and selects materials for strengthening strategic alliances with partners and stakeholders;
• Establishes and nurtures positive communication with partners.

Job Knowledge / Technical Expertise:

In-depth knowledge of the Subject-matter

• Understands more advanced aspects of primary area of specialization as well as the fundamental concepts of related disciplines;
• Serves as internal consultant in the area of expertise and shares knowledge with staff;
• Continues to seeks new and improved methods and systems for accomplishing the work of the unit;
• Keeps abreast of new developments in area of professional discipline and job knowledge and seeks to develop him/herself professionally;
• Demonstrates comprehensive knowledge of information technology and applies it in work assignments;
• Demonstrates comprehensive understanding and knowledge of the current guidelines and project management tools and utilizes these regularly in work assignments.

Client Orientation:

Contributing to positive outcomes for the client

• Anticipates client needs;
• Works towards creating an enabling environment for a smooth relationship between the clients and service provider;
• Demonstrates understanding of client's perspective;
• Keeps the client informed of problems or delays in the provision of services;
• Uses discretion and flexibility in interpreting rules in order to meet client needs and achieve organizational goals more effectively;
• Solicits feedback on service provision and quality.

Core Competencies:

• Ethics and Values;
• Organizational Awareness;
• Developing and Empowering People / Coaching and Mentoring;
• Team player;
• Communicating Information and Ideas;
• Self-management and Emotional intelligence;
• Conflict Management / Negotiating and Resolving Disagreements;
• Knowledge Sharing / Continuous Learning;
• Appropriate and Transparent Decision Making.

Required Skills and Experience

Education:

• Master's Degree or equivalent Advanced Degree in Human Resources, Business Administration, Marketing or a related field of expertise.

Experience:

• A minimum of two years of working experience in human resources, business development, strategy, marketing and communications or other relevant field required;
• Experience from the United Nations system and/or UNDP would be an advantage as would experience from private sector.

Language Requirements:

• Fluency in English with strong communications and drafting skills. Proficiency in a second UN working knowledge is an asset.