Visa Assistant, Dubai

Background / General description

The International Finance Corporation (IFC), a member of the World Bank Group, is a global investor and advisor committed to promoting private sector development in emerging markets. IFC Investment Team is currently recruiting a Visa Assistant to support the growing business in its field office; Dubai, United Arab Emirates.

Duties and Accountabilities

Responsibilities will include, but will not be limited to:

• Processing of Residence Visas and Emirates IDs for locally recruited staff with Immigration and EID Authorities
• Processing of Residence IDs for internationally recruited staff with Ministry of Foreign Affairs
• Assistance with dependent visas for families of staff and their domestic help, e.g. drivers, gardeners, maids, etc.
• Assistance with conversion of Driving licenses to UAE for international staff
• Processing issuance of UN traffic plates for international staff
• Assistance with mission visas to various countries
• Independently drafting emails, letters and faxes to the Ministries, Embassies/Consulates as required from time to time
• High quality word processing, proofreading and editing, correspondence and documents in Arabic.
• Retrieving/extracting information from various sources, including Government/Ministry/Embassy/Consulates websites and the internet as necessary.
• Establishing, updating/maintaining relevant files.
• Handling written and verbal requests from internal clients.
• Providing assistance for visas relating to groups/VIPs visiting for events, conferences, workshops, meetings, etc.
• Assisting with the clearance of shipments concerning IFC or its staff after obtaining exemption of customs duty from MOFA.
• Representing IFC in governmental offices, police stations, etc. as required.
• Undertaking ad hoc assignments on a need basis.
• Maintaining confidentiality and professional conduct at all times

Selection Criteria

• University degree preferred - High School diploma mandatory.
• At least 3 years of relevant work experience mandatory. Experience with UN Agencies preferred.
• Excellent administrative and communication skills.
• Organizational skills and the ability to multi-task.
• Strong interpersonal skills, positive attitude and flexibility to work effectively in a team-oriented and multi-cultural environment.
• Ability to prioritize workload and work well under pressure with minimum supervision to meet timelines.
• High degree of initiative and commitment to meeting deadlines.
• Strong Arabic & English language skills (verbal and written), including ability to draft a variety of correspondence and edit materials using proper grammar, punctuation and style.
• Willingness to perform ad hoc tasks.
• Ability to stretch working hours, when required.