Job Title
Chief of Section, Human Resources Management, P5
Department/ Office
Department of Management
Duty Station
NEW YORK
Posting Period
10 October 2013-9 December 2013
Job Opening number
13-HRE-DM-31142-R-NEW YORK (R)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Organizational Setting and Reporting
The position of Chief of the Learning, Leadership and Organizational Development Section (LLODS), is located in the Learning Development and Human Resources Services Division (LDSD), Office of Human Resources Management (OHRM), Department of Management (DM). The incumbent reports directly to the Director, LDSD/OHRM.
Responsibilities
Under the overall guidance of the Director, the incumbent will be responsible for the following duties:
(a) Works closely with the Career Support and Performance Management Team to plan and oversee the implementation of a new learning and career support strategy and put in place a change management process;
(b) Works closely with the Career Support and Performance Management Team to identify organizational needs and priorities for learning and career support programmes and evaluate existing programmes;
(c) Manages and supervises a team of staff development officers and assistants to design, develop and deliver innovative programmes and ensure that they are consistent with the organization's needs and priorities;
(d) Ensures that innovative use of technology is expanded in programme delivery and improve access to programmes by staff in the global Secretariat;
(e) Systematically monitors and evaluates the effectiveness of learning and career/staff support programmes and recommend ways to enhance effectiveness;
(f) Provides substantive advice and guidance to senior leadership, managers and staff on learning and career/staff support policies, including organizational development initiatives;
(g) Consults frequently with staff, managers, practitioners and partners on learning and career support needs and priorities;
(h) Recruits staff for Unit/Section taking due account geographical and gender balance and other institutional values;
(i) Manages, guides, develops and trains staff under his/her supervision;
(j) Fosters teamwork and communication among staff in the Section and across organizational boundaries;
(k) Represents the Organization at inter-agency meetings, seminars, etc. on career support and organizational development related issues.
Competencies
Professionalism: Demonstrates in-depth knowledge of human resources management, especially learning and career development policies and programmes; ability to analyze complex policy and programme issues in the fields of human resources and financial or administrative management; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; remains calm in stressful situations.
Client Orientation: Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; thinks "outside the box."
Leadership: Is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
Managing Performance: Makes sure that roles, responsibilities and reporting lines are clear to each staff member; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.
Education
Advanced university degree (Masters degree or equivalent) in business or public administration, human resources management or related area. A first-level university degree with two additional years of work experience in human resources management or related area may be accepted in lieu of an advanced university degree.
Work Experience
A minimum of 10 years of progressively responsible experience in human resources management or a related field is required. Experience with instructional designs and the implementation of learning and career support programmes, including e-learning initiatives, is required. Experience in creating or administering organizational development initiatives, and innovative and strategic use of technology to deliver such programmes is required. Experience with change management is highly desirable. Experience in an international or multilateral organization is highly desirable. Experience in impact assessments of learning and career support programmes is highly desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of French or another official UN language is desirable.
Assessment Method
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
Staff members of the United Nations Secretariat must fulfil the lateral move requirements to be eligible to apply for this vacancy. Staff members are requested to indicate all qualifying lateral moves in their Personal History Profile (PHP) and cover note.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
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